COVID-19 FAQ

Are you closed?

GPPL is open.

Am I required to wear a mask?

Yes! Masks are currently mandatory in Alberta starting on September 4th.

Can I study in the Library?

Yes! Please continue to wear your mask while studying.

Can I eat/drink in the Library?

There is space in the Teresa Sargent Hall for eating and drinking.

How do I use Curbside Pickup?

Browse the catalogue online and place materials on hold. Once you receive a notification that your items are in call 780-532-3580 or email curbside@gppl.ca to arrange a time. When you arrive to pick your items up, please call 587-343-6503.

What hours is Curbside Pickup available?

Monday to Thursday: 10:00 am to 8:00 pm
Friday: 10:00 am to 6:00 pm
Saturday: 10:00 am to 5:00 pm
Sunday: 1:00 pm to 5:00 pm

Call 780-532-3580 to book a time. The last appointment for Curbside Pickup is 15 minutes before closing.

Do you also have Curbside Printing?

GPPL offers black & white, letter size printing at $0.25 per page.

1. Email your file to curbprinting@gppl.ca. Once you receive an email that your print job is ready to be picked up, travel to GPPL & park in one of the designated spots.
2. Call 587-343-6503 to let us know you're here.
3. Give staff your confirmation number.
4. Payment can be made by debit or credit card.

What hours is the Library open?

Monday to Thursday: 10:00 am to 8:00 pm
Friday: 10:00 am to 6:00 pm
Saturday: 10:00 am to 5:00 pm
Sunday: 1:00 pm to 5:00 pm

Can someone help me find what I’m looking for without coming into the Library?

Yes! We’d be happy to help! Contact us by phone (780-532-3580), email, social media, or chat.

Am I still able to get materials from other libraries?

Yes, most libraries are still sending out interlibrary loans during COVID. If you have a question about a specific item, please contact us.

How do I find eBooks and downloadable audiobooks?

Visit our website for digital content such as eBooks, downloadable audiobooks, and magazines. Our Library catalogue also shows if electronic resources are available with any search.

Do you have online learning opportunities?

Learn a new language together with Transparent Languages or Pronunciator. Take a training course on graphic design software, video editing, accounting, and photography skills with LyndaLibrary or Gale Courses. Looking to continue learning with your kids at home? Solaro is available with lessons, quizzes, and other activities based on the Alberta curriculum.

How can I get a membership?

Don't have a membership? Get a temporary membership online or visit the Customer Service Desk.